March 25, 2020

New Clinic Hours

Due to the limited services we are currently providing and our commitment to do our part to help slow the spread of the Coronavirus, we have decided to reduce the Clinic Hours for the next month.

We have made the difficult decision to close the Clinic on Tuesday evenings and Saturday mornings until the end of April.

For now, we will only be offering appointments during the week from 9:00 am to 4:30 pm.

As of March 28th, our hours will be:

Monday – Friday 8:00 am to 5:00 pm
Saturday – Closed

If you have pet food or medication to pick-up before the weekend, please make arrangements to be here by Friday.

We thank you for your patience as we continue to determine the safest way to provide essential services while reducing risk during this rapidly changing situation.

March 24, 2020

Veterinary Services is an Essential Service

Businesses that provide veterinary services are permitted to continue to deliver essential services, as indicated in the list of essential workplaces provided by the Province of Ontario on March 23, 2020.

This means we will remain open for all essential, emergency and surgical services. However, we are asking clients to remain outside the clinic and let staff bring your pet into the clinic for you. Please bring your cell phone along and call us when you arrive at the clinic. 519.656.2200.

HOURS: For now we are keeping our same business hours, except for Tuesday evening appointments. We will be closed at 6:00 pm on Tuesday evenings.

For all food and prescription refills, please call ahead to order and allow us to process payment over the telephone. Staff will then bring products out to you when you arrive at the clinic.

We thank you for your patience as we continue to determine the safest way to provide essential services while reducing risk during this rapidly changing situation.

March 23, 2020

Pet Food

Due to the higher than normal orders for pet food, our supplier is taking 7 to 10 days to deliver pet food to our clinic.

We would like clients to consider ordering their pet food through MyVetStore so that it can be shipped directly to your home. Clients that are ordering pet food directly to their home are receiving it in 3 to 5 days.

https://www2.myvetstore.ca/wellesleyvet

By ordering your pet’s food, toys, and treats through MyVetStore, you will continue to support our clinic and help us all keep a safe social distance.

If you need any assistance setting up your account on MyVetStore or finding your pet’s diet, please call and let us know, we are happy to assist you. 519.656.2200

Clients that setup their pet’s food on auto-order, so that the next bag arrives before you run out, will save 5% on the cost of the food. We also offer free shipping on all orders over $75.00.

March 16, 2020

Wellesley Veterinary Clinic has decided to take extra precautions to protect our employees and clients and to do our part to help slow the spread of the Coronavirus.

We will remain open for all essential, emergency and surgical services. However, we are asking clients to remain outside the clinic and let staff bring your pet into the Clinic for you. Please bring your cell phone along and call us when you arrive at the clinic. 519.656.2200.

For all food and prescription refills, please call ahead to order and allow us to process payment over the telephone. Staff will then bring products out to you when you arrive at the clinic.

We thank you for your patience as we continue to determine the safest way to provide essential services while reducing risk during this rapidly changing situation.

March 18, 2020

Over the past few days, our local veterinary supply chain has been experiencing excessive demand. While the increased demand includes prescription refills, the most notable increase has been for pet nutrition products.

To date, we have not received any notices of supply challenges from our pet nutrition manufacturers, and fully expect all replacement orders will be filled in reasonable time. However even with continued supply we are experiencing some delay with our inventory replenishment.

Orders for pet nutrition products will continue to be processed as promptly as possible. All orders will be fulfilled to the best of our ability however, it may take 5 to 7 days for your pet food to be delivered. We appreciate your patience with the current delays.